This Privacy Policy describes how Proformance Vend USA, Inc. (“Proformance Vend,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you interact with our services, websites, applications, and other online platforms (collectively, the “Services”). We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, postal address, and payment information when you use our Services. We may also collect personal information from third parties, with your consent or as permitted by applicable laws.

1.2 Usage Information: We may collect information about how you interact with our Services, including your IP address, device information, browser type, referring/exit pages, and operating system. We may also collect information about your usage patterns, preferences, and browsing history.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your usage of our Services and to enhance your experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

2. Use of Information

2.1 Provide and Improve Services: We use your personal information to provide, maintain, and improve our Services. This includes processing your orders, delivering products, and communicating with you about your account or inquiries.

2.2 Personalization: We may use your information to personalize your experience and provide you with tailored content, recommendations, and advertisements based on your interests and preferences.

2.3 Communication: We may use your information to send you promotional materials, newsletters, updates, and other communications related to our Services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

2.4 Analytics and Research: We may use aggregated and anonymized information for analytics purposes, such as analyzing usage trends, measuring the effectiveness of our marketing campaigns, and conducting research and development activities.

2.5 Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, or legal processes, or to respond to lawful requests from public and government authorities.

3. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing and improving our Services. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third parties involved in the transaction.

3.3 Legal Requirements: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or to protect the rights, property, or safety of Proformance Vend, our users, or others.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.